Privacy Policy

Last updated: January 24, 2026

This Privacy Policy explains how Edavate (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit Edavate.com (the “Website”), place an order, or otherwise interact with us (together, the “Services”).

We process personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

Please read this Privacy Policy carefully.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be published on this page and the “Last updated” date will be adjusted accordingly.

How We Collect and Use Personal Information

To operate and improve our Services, we collect personal information from various sources. We use this data to communicate with you, process orders, meet legal obligations, enforce our terms, and protect both our customers and our business.

What Information We Collect

Information You Provide

When you use our Services, you may provide:

Your name, email address, phone number, and delivery address
Billing and payment-related information (handled securely by our payment providers)
Order and transaction details
Messages sent to our customer support team

Information Collected Automatically

When you browse our Website, we may automatically collect:

IP address
Device and browser details
Pages visited and interaction data
Cookie and tracking information

This data helps us improve performance and user experience.

Information from Third Parties

We may receive limited information from trusted partners such as:

Payment processors
Shipping and logistics providers
Analytics and marketing platforms

These parties only receive data necessary to perform their services.

How We Use Your Information

We use personal information to:

Process and fulfil orders
Communicate about purchases, returns, or support requests
Provide customer service
Improve our Website and Services
Send marketing communications where legally permitted
Prevent fraud and enhance security
Comply with legal and regulatory obligations

Cookies

We use cookies and similar technologies to enable core website functions, analyse performance, and improve user experience. You can manage cookies through your browser settings. Disabling cookies may affect certain features of the Website.

Sharing of Information

We may share personal data only when necessary with:

Service providers supporting our operations
Payment and delivery partners
Analytics and marketing providers
Legal or regulatory authorities when required by law

We do not sell your personal data.

Third-Party Websites

Our Website may contain links to external websites not operated by us. We are not responsible for their content or privacy practices. Please review their privacy policies before providing personal information.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has shared data with us, please contact us so we can remove it.

Data Security & Retention

We take appropriate technical and organisational measures to protect your information. While no system can be guaranteed to be completely secure, we work to safeguard your data against unauthorised access.

We retain personal data only as long as necessary to:

Fulfil orders
Meet legal, tax, or accounting requirements
Resolve disputes and enforce agreements

Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion
Restrict or object to processing
Withdraw consent
Request data portability
Lodge a complaint with a data protection authority

To exercise your rights, please contact us at support@edavate.com We may need to verify your identity before responding.

International Transfers

Your personal information may be stored or processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place in line with applicable data protection laws.

Contact Information

Website Name: Edavate.com
Business Name: NWR Products Warehouse Adress: 2 Western Gateway, London E16 1DR, Verenigd Koninkrijk
Business Address: Voordijk 500, 2993 BE Barendrecht, Netherlands
Email: support@edavate.com
Phone Number: +44 7311 133485
Dutch Chamber of Commerce (KvK) Number: 96532114
Dutch VAT Number: NL005215291B75